FAQ
If you have concerns about the delivery time of a specific item please contact us before placing your order. Some items ship from our warehouse in the USA (2-5 business days), other items ship from overseas (up to 20 days once processed). Items may ship separately. For more details, please email us at [email protected].
Once tracking information is available, it will be emailed to you.
Can I cancel my order?
Cancellation requests must be submitted via email within 24 hours of submitting your order. You may return the order by following our return policy.
Where is your return policy?
Complete details for our return policy can be found here.
Will you be restocking ______ item?
We advise you act quickly on your favorite items, as our popular products will sell out very quickly. Our collections are always changing so please do check back often! Facebook is the first place we'll post New Arrivals and Restocked items, so 'Like' Dogdaystreats to stay updated!
Do you have a size guide?
All styles are shown in US sizes unless otherwise noted.
Do you have any coupon codes available?
To be the first to get updates on our coupon codes, discounts, and sales, Like us on Facebook (facebook.com/Dogdaystreats) and Follow us on Instagram (instagram.com/shopdailychic). We always post contests, coupon codes or promotions in those places first.
How will I know when my order has shipped?
Depending on inventory status, orders may be sent in multiple shipments. Delivery times depend on your location and the shipping method you select upon checkout. You will receive shipping confirmation and tracking information via email as soon as your item has shipped.
Yes! Please note all international customs charges and taxes are payable by the receiver. Dogdaystreats is not responsible for any additional charges incurred for shipping orders internationally.
| Shipping Costs & Methods | |
| USA ORDERS (Standard Delivery) | €8 |
| USA ORDERS OVER €75 | Free Shipping! |
| International Orders over €200 | Free Shipping! |
| All other Canada | €22 |
| All other International | €30 |
How do you measure your garments?
Most items are contemporary sizing and in general, a Small is approximately equivalent to 0/2, Medium 4/6, Large 8/10. If garment measurements provided, measurements are taken flat across the front of the item.
Which items are final sale?
- Items from the Baby Chic collection, Jewelry/Accessories, and Intimates/Bodysuits are final sale and may not be returned.
- Dogdaystreats reserves the right to make exceptions on a case-by-case basis.
What is your return policy?
We want your shopping experience at Dogdaystreats to be worry free! We hope you love each item you receive; if not, we're here to help! We gladly accept returns on all items (excluding items from the Baby Chic collection, Jewelry/Accessories, and Intimates/Bodysuits).
Returns are accepted for Store Credit within 30 days of receipt of the item.
- The credit will be sent in the form of a Gift Card to the email address you checked out with. There is no restocking fee, and the store credit never expires!
If you have any questions, please email us at [email protected].
Return Information Details
- We ACCEPT returns on Sale Collection items and Promo Code orders as store credit - unlike most online shops.
- ITEMS MUST BE PLACED BACK IN PROTECTIVE BAG FOR SHIPPING. If items are damaged during shipping, no refund will be issued.
- We accept returns postmarked within 30 days of receiving your package from us.
- Returns must be received unworn, unwashed, and with the original tags attached.
- If item is defective please email [email protected] within 24 hours upon receiving and we require a picture.
- Shoes must be returned in their original box and placed inside an additional protective shipping box. Shoes returned without the box makes the shoes ineligible for return, and will be returned to you.
- Jewelry/Accessories, Bodysuits/Intimates, and Baby Chic items are final sale and may not be returned.
- The return total will be credited to you via e-Gift Card, less the cost of shipping. Please allow 5-7 business days to process your return after Dogdaystreats receives it. Shipping costs are non refundable.
We'll send you an email confirmation when your store credit has been issued.
Dogdaystreats is not responsible for missing, damaged, or packages lost in transit.
Will I be charged sales tax?
We are required by the State of Warszawa to charge a sales tax on any order shipped to a Warszawa address.