Returns

IF YOU HAVE AN ITEM TO RETURN, PLEASE EMAIL US AT [email protected] - Provide your order number & name.

QUALIFYING ORDERS MAY RECEIVE FREE RETURN SHIPPING.

What is your return policy?

We want your shopping experience at Dogdaystreats to be worry free! We hope you love each item you receive; if not, we're here to help! We gladly accept returns on all items (excluding items from the Baby Chic collection, Jewelry/Accessories, and Intimates/Bodysuits).

Returns are accepted for Store Credit within 30 days of receipt of the item. 

• The credit will be sent in the form of a Gift Card to the email address you checked out with. There is no restocking fee, and the store credit never expires!

If you have any questions, please email us at [email protected].

 Return Information Details

• We ACCEPT returns on Sale Collection items and Promo Code orders as store credit - unlike most online shops.
• ITEMS MUST BE PLACED IN A PROTECTIVE BAG FOR SHIPPING. If items are damaged during shipping, no refund will be issued. 
• We accept returns postmarked within 30 days of receiving your package from us.
• Returns must be received unworn, unwashed, and with the original tags attached.
• If item is defective please email [email protected] within 24 hours upon receiving and we require a picture.
• Shoes must be returned in the same way they were received (in their original box and placed inside an additional protective shipping box). Shoes returned without the box makes the shoes ineligible for return, and will be returned to you.
• Jewelry/Accessories, Bodysuits/Intimates, and Baby Chic items are final sale and may not be returned.
• The return total will be credited to you via e-Gift Card, less the cost of shipping. Please allow 5-7 business days to process your return after Dogdaystreats receives it. Shipping costs are non refundable. 

We'll send you an email confirmation when your store credit has been issued. Dogdaystreats is not responsible for missing, damaged, or packages lost in transit.

Which items are final sale?

• Items from the Baby Chic collection, Jewelry/Accessories, and Intimates/Bodysuits are final sale and may not be returned.
• Dogdaystreats reserves the right to make exceptions on a case-by-case basis.